Support

Need help? We’ve got your back.

Search or browse our support database to get answers to your questions.

 

Hero support
Need help in a car park?

If you are in the car park, please press the HELP button at the entry or exit, and this will go through to our Central Control Room team or after hours security who can assist.

Between 8.30 am–5:00 pm Monday to Friday, you can contact our Customer Service Team by phone on (08) 8203 7203.

Search Results

General parking information

Parking during the Market Square and Central Market Expansion project

General parking information

Find all the key information you need when parking during the Market Square and Central Market Expansion project

Find out more

UPark Central Market changes during the festive season

General parking information

Some temporary changes are being made to parking at UPark Central Market to meet the increased demand for short-term parking over the festive season.Changes for UPark Plus membersNo capped rate...

Find out more

Browse by Topic

UPark Plus

UPark Plus is touch-free parking with discounted pricing at all UPark car parks.

UPark App

The UPark App has your on and off-street parking needs sorted.

Online Booking

Prebooking just got easier. Guarantee your parking spot by booking online.

At our car parks

Plan your trip or get help in one of our car parks

Product support

Get help with a product, including accessibility pass, early bird parking or monthly parking

General parking information

View general information and updates on parking with UPark

Popular support items

Forms

Circle info

Submit an online enquiry

You can submit an online enquiry and we’ll get back to you.

Submit an online enquiry
Phone

Call us

Still need assistance? We’re here to support you.

Call (08) 8203 7203