At our car parks

I need a receipt. What do I do?

If you are in a car park you can put your ticket back into the pay machine and it will print you a receipt.

Otherwise, you can complete an online form to request a receipt.

To submit your request you may need to provide:

Your personal details
The car park you parked at
The date you parked
The time you exited
Amount you were charged
First six and last four numbers and expiry of the credit or debit card used or last four digits of your device or token account number for Apple, Google or Samsung Pay

We aim to respond to receipt requests within four business days.

UPark Plus members can access statements in their online account.