I am having issues logging into my account. What can I do?

You must login to UPark Plus using the method you used to sign-up. 

For example, if you registered using Facebook, you must login via Facebook. Same for Google. 

When logging with an email and password, your email address must be lower case. Check that your browser is not automatically starting your email address with a capital letter.

If you registered with an email address and password, please type in both when logging in. Don't copy or paste, or let it auto-populate.

Please note the UPark Plus portal is separate to the UPark App.

If you have also set up a UPark App account you may have different emails and/or passwords for each.

Double check you are using the right login for your UPark Plus account.

We recommend logging in using Google Chrome, Firefox or Microsoft Edge browsers.

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