How do I manage my bookings?
Your Online Booking account lets you manage bookings and modify your personal details.
Enter your email and password on the login page under Existing Users to access your account.
Click on the menu and choose Manage My Bookings.
To view a booking click on the Booking Reference number.
You can cancel or amend a booking up to 1 hour before your booking time, and receive a full refund, by clicking the Cancel Booking button below your booking confirmation.
For bookings with multiple entries and exits (for example a Monday to Friday Early Bird booking), you must cancel, at the latest, 1 hour before your first booked time for a full refund.
Please note if the status of a booking is confirmed then payment has been accepted. If the booking’s status is hold, it means payment has not been accepted and the booking was unsuccessful.
How can we help today?
Ask a question.